// insight

How Zagame's Property Team Built Its Own AI Workflows in Five Days

In five days, Zagame Corporation's property team used Claude to build its own AI workflows for reporting, meetings, leasing and documents.

By Zhenzhen Liu · AI Training Consultant

zagame-claude-customer-story

How Zagame Corporation used Claude enabled by Propel Ventures to streamline reporting, improve productivity and empower its property team:

The challenge

Zagame Corporation is a Melbourne based family-owned business with a diverse property portfolio and development pipeline across Victoria and Queensland.

Managing financial reporting, leasing, asset management and development activities involves significant manual processing and administration. The objective was to explore how AI could simplify these processes, improve efficiency and free up time for higher value activities.

The approach

Zagame worked with Propel on a focused, five-day engagement using Claude to build practical AI solutions. The focus was on using existing systems and information so our team could build and manage its own workflows without needing specialist technical skills.

What was achieved

Practical AI workflows were developed across four key areas:

●      Property reporting: Streamlining portfolio reporting and management dashboards

●      Meeting management: Automating meeting summaries, decisions and actions

●      Leasing: Supporting commercial analysis and preparation of leasing documentation

●      Document management: Improving information retrieval, email prioritisation and actioning

The results

Within five days, the engagement delivered:

●      More than half of our initial AI wishlist developed into practical workflows

●      An estimated 4 to 8 hours per week in productivity savings for team members

●      Reduced manual administration and reliance on external technical support

●      Greater internal capability to develop and refine AI solutions

The key takeaway

The greatest benefit was demonstrating how AI enables people who understand their business to develop practical solutions themselves without significant technology investment.

"In just five days we progressed more than half of our initial wishlist. The real value was being able to build practical AI solutions ourselves using our own business knowledge and seeing the immediate productivity benefits." - Mike Stasiuk, General Manager, Property, Zagame Corporation

zhenzhen-liu

Zhenzhen Liu | AI Training Consultant

Zhenzhen Liu is an AI Training Consultant focused on helping teams understand, adopt and apply AI in practical ways. She combines hands-on experience in LLMs, RAG, automation and AI product development with a strong focus on real-world business use cases.